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Test Results
How and when to obtain test results from the surgery
Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your SystmOnline account
- phone us after 2pm for any queries.
Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
More About Our Services
Providing NHS Services
Kingswood Medical Centre
Clay Hill Road
Basildon
Essex
SS16 5AD
Telephone: 01268 663140