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Repeat Prescriptions
Please follow the guidelines and choose the right option for you.
Please allow us 48 hours (two working days), to process your prescription request.
We do not accept repeat prescription requests over the phone.
Ordering a Repeat Prescription
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services.
Online Form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Or, you can submit a handwritten request. You may also write out an order for someone else. You must include the patient's name, date of birth and requested medication.
By Post
You can post your prescription slip or written request to us at the Practice.
If you're unable to collect your prescription from the surgery, please include a stamped, addressed envelope for return by post. Please allow at least seven days if requesting your medication by post.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. This is to help identify any medication on your record that you may no longer taking and to also ensure that the medication you are taking is suitable at that time and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. It is the clinicians legal responsibility to ensure that patients medication is reviewed. Should patients continue to ignore requests by the Practice for medication reviews then shorter duration prescriptions may be enforced.
Update Your contact details:
Please ensure that you update your contact details as soon as possible if they change. The Practice will try to contact you if they need to clarify your prescription request, arrange medication review or notify you of any change to your medication. Incorrect contact details lead to delays in prescriptions requests being carried out.
Medication Queries
Please get in touch with the surgery to raise a query about your medication.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Electronic Prescription Service
The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually EPS will remove the need for most paper prescriptions.
Providing NHS Services
Kingswood Medical Centre
Clay Hill Road
Basildon
Essex
SS16 5AD
Telephone: 01268 663140