Chest pain | Call 999 | | |
Stroke symptoms (facial droop, unable to move arms or legs, Speech slurred or can’t find words) | | |
Head Injury | | |
Bleeding that won’t stop | | |
Allergic reaction involving swelling to mouth or breathing | | |
Road traffic Accident | | |
| Crisis Team | Adults in crisis: Call: 111, option 2 Children in crisis: 0300 555 1201, ask for SET CAMHS Crisis Support Service | | |
Minor head injuries with no loss of consciousness | | | |
Fractures between shoulder to fingers and knee to toes | | | |
Minor burns and scalds | | | |
Foreign bodies in eyes | Orsett Minor Injuries (RM16 3EU) | | |
Bites and Stings | | | |
Sprains and strains | https://www.nelft.nhs.uk/services-bsbwtk-minor-injuries-unit/ | | |
Animal and human bites | | | |
Foreign bodies, ear, nose, throat, skin | Children under 7 need to go to A&E. | | |
Chest injury without difficulty to breathing | | | |
Facial injuries | X-ray is only open until 4pm. After this time go to A&E. | | |
Firework injuries | | | |
Mouth injuries | | | |
Neck injuries | | | |
Minor road collisions | | | |
Lacerations | | | |
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Coughs and colds | | | |
Sore throats | | | |
Ear pain | NHS Choices has info on these and a wide range of conditions | | |
Thrush | https://www.nhs.uk/conditions/ | | |
Shingles and other skin infections | | | |
Diarrhoea and vomiting, | Alternatively see your NHS Pharmacist | | |
Conjunctivitis if over 2 years old | | | |
Cystitis | | | |
Fungal nail infections, | | | |
Verruca | | | |
Dossett boxes | | | |
Covid-19 antivirus treatment
| Covid Medicines Delivery Unit (CMDU) directly by telephoning: 01245 515919 (Mon-Fri 9am-4pm, Saturday/Sunday/Bank Holidays 9am-1pm) | | |
Mental Health Support (including access to many types of therapy) | Vita Minds | | |
01268 977 171 | | |
https://www.vitahealthgroup.co.uk/nhs-services/nhs-mental-health/basildon-and-brentwood/ | | |
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For issues with addiction | | | |
Openroad | | |
13 Southview Road, Basildon, SS16 4ER | | |
0844 499 1323 | | |
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Basildon STaRS - 01268 534475 | | |
Emergency Dental Service | If you need help outside of hours, please call the NHS 111 helpline. | | |
Online support for Children and Young People with mental health concerns | https://www.kooth.com/ | | |
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Physiotherapy | | | |
speak to reception to book an appointment with the First Contact Practitioner (FCP) | | | |
or | Connect | | |
use the self- referral portal via Connect MSK services | https://www.connecthealth.co.uk/services/south-west-essex/ | | |
| 1269 904 102 | | |
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Sexual Health- including information, sexual health screening and treatment, and contraception(including fitting of coils and implants) | Essex Sexual Health Service | | |
0300 003 1212 | | |
https://essexsexualhealthservice.org.uk/ | | |
Home STI Self-Test Orders | https://essexsexualhealthservice.org.uk/self-test/ | | |
Screening leaflet- QR codes | https://phescreening.blog.gov.uk/wp-content/uploads/sites/152/2020/11/PHE-Screening-leaflet-short-urls-and-QR-codes.pdf?fbclid=IwAR2ZEUqUIfSGRRl1MPu_eT_lRa5JuyhbhIeo7eQnImgBrX8zaHrKMS9t2YI
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New diagnosis of Pregnancy | To self-refer to Basildon, Broomfield or Southend hospitals fill in the Maternity Direct form at | | |
| https://connect.btuh.nhs.uk/maternitydirect | | |
Congratulations! | | | |
| If you haven’t already, start taking some pregnancy vitamins (need to contain Folic Acid 400 mcg and VitaminD 10 mcg per day) | | |
You now self-refer directly to your hospital of choice. | | | |
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Health Visitors- can help with | | | |
- Support for parents | Essex family wellbeing services | | |
- Breastfeeding, weaning, eating and drinking | 0300 247 0013 | | |
- Concerns about your child's weight (either under or over weight) | Vcl.essexsouth-southwest@nhs.net | | |
- Concerns about your child's development (either physical or mental) | | | |
- Promoting home safety, sleeping safety etc | | | |
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If you or your family member has a palliative condition and needs support | St Lukes Hospice, One Response | | |
| 01268 526259 | | |
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If you or your family member has a diagnosis of dementia and is in crisis | Dementia Crisis Support Line | | |
NB if you haven’t got a diagnosis please contact reception for help | Mon-Fri 9am-7pm 01277 695110 | | |
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If you already have NHS hearing aids and have a problem with them | Adult Audiology Repair and Advise service | | |
01268 394732 | | |
8-5.30 Monday to Friday | | |
audiologyadult@btuh.nhs.net | | |
or | | |
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Hearing Help Essex at Laindon Medical Centre | | |
Tel: 01245 496347 | | |
E: info@hearinghelpessex.org.uk | | |
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Ear Wax | Specsavers | | |
| £50 for both ears, no wax no fee, don’t have to see GP first. | | |
The GP can refer you to Basildon on the NHS but if you want to go privately and don’t want to wait, some of our patients have used the following. | 01277 635610 | | |
Oakdin Clinic | | |
01277 623055 | | |
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Help with weight loss
Quit Smoking | https://www.essexwellbeingservice.co.uk/services/weight-management
https://www.essexwellbeingservice.co.uk/ Contact number – 0300 303 9988 | | |
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Help with housing or carers | Basildon Adult Social Care | | |
Mon- Friday 8.45 – 5pm 0345 603 7630 | | |
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Finance, Benefits | Basildon Job Centre Plus | | |
0845 604 3719 | | |
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Citizens Advise Bureau | | |
https://www.citizensadvice.org.uk/local/south-essex/ | | |
0808 278 7877 | | |
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www.gov.uk/browse/benefits | | |
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Sharps Bins | These are now collected by the Council. Please follow this link where you can book a collection. | | |
https://www.basildon.gov.uk/article/4816/Book-Clinical-and-Hazardous-Waste-Disposal | | |
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Blood Pressure | If your Blood Pressure needs monitoring, you could: | | |
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- Ask at your Pharmacy | | |
- Buy a home blood pressure monitor. A good home BP monitor doesn’t need to cost more than £30 and can be used by all members of your family! | | |
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BP aims | | |
- Usually 140/90 | | |
- If over 80 years 150/90 | | |
- If diabetic or some patients with kidney disease 130/80
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