Access your Test Results
Any tests undertaken will be dealt with promptly and you will be advised of the usual length of time before we could expect the results back.
In return we ask you to
- Ensure that you always telephone for your results
- Telephone after 2.00pm whenever possible
Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
Specimens
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.
Referral for further care
NHS eReferral Tracking
If your Doctor has referred you to a Specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system. It’s fast, convenient and secure.
- The Manage Your Referral website is easy for patients to use. It allows them to book, check, change and cancel their appointments online
- Patients can take control and book their own appointment on a convenient date and time and at their preferred hospital or Clinic if there is a choice
- No more worried patients having to contact the Practice to find out what is happening with their appointment
You will normally receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.
To track your e-Referral you will need the following details to log into the e-Referral website:
- Your date of birth
- Reference number – this will be on the first page of your letter
- Password – this will be on the second page of your letter
To track an e-Referral
Telephone
You can also phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm).
Referral to hospital by your GP
If you have been referred to a specialist and would like more information, in the first instance please contact the service provider directly.
Patient information leaflet:
Cancer – 2 week Referral
Please see the below information on ‘Your urgent Referral Explained’.
Palliative Care Register