Please be aware that the Surgery has a policy of not accepting prescription requests via the telephone. The Surgery does offer the facility to request prescriptions via written request, in person at reception or via online the online requesting facility. For the first instance you will need to attend the Surgery in person with a form of identification to obtain your login details.
Routine - requests for repeats prescriptions will be dealt with within 48 hours if requested before noon. We do have an online facility for you to do this without having to leave home.
Urgent - requests for urgent prescriptions will be ready to be collected by 18.00 the same day, but please try to request these as early as possible.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. This is to help identify any medication on your record that you may no longer taking and to also ensure that the medication you are taking is suitable at that time.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. It is the clinicians legal responsibility to ensure that patients medication is reviewed. Should patients continue to ignore requests by the Practice for medication reviews then shorter duration prescriptions may be enforced.